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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vianny Figueroa

January 28, 2026

5  out of  5
rating by Vianny Figueroa
"I recently had the pleasure of sitting down with Miss Ramia she’s AMAZING!!! made the insurance process easy and explained everything to the T which my last insurer didn’t. Very Friendly, knowledgeable . I highly recommend them to anyone looking for insurance. Great customer service as soon you walk in from everyone"
We responded:
"Thank you for highlighting our service! We’re proud to help our Allentown neighbors find peace of mind. –Frank Armetta - State Farm Insurance Agent"
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Joel pujols arias

January 19, 2026

5  out of  5
rating by Joel pujols arias
"Quiero expresar mi agradecimiento por la excelente atención recibida por parte de Lucy. Fue muy profesional, amable y siempre dispuesta a aclarar mis dudas. Me brindó un servicio claro, eficiente y con mucha paciencia, demostrando gran conocimiento en su trabajo. Sin duda, una agente de seguros altamente recomendada."
We responded:
"Joel, le agradecemos sinceramente que haya compartido su experiencia con nosotros. Nos complace saber que Lucy le brindó una atención profesional, amable y siempre dispuesta a resolver sus inquietudes. Su capacidad para ofrecer un servicio claro, eficiente y con paciencia refleja el compromiso que buscamos mantener con cada cliente. Gracias por confiar en nuestra oficina de State Farm y por recomendar nuestro servicio. Frank Armetta, State Farm Agent | Pennsylvania Auto • Home • Life • Business Insurance "
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Carlos Caban

January 19, 2026

5  out of  5
rating by Carlos Caban
"Lucy at State Farm is absolutely amazing. She’s a genuinely kind person and so pleasant to talk to, which made the whole process easy and stress-free. She helped me get auto insurance and did such a great job that she’s the reason I decided to return to their agency. Her professionalism, knowledge, and positive attitude really stand out. Highly recommend working with Lucy if you’re looking for great service and someone who truly cares."
We responded:
"Carlos, thank you so much for sharing such a thoughtful review! We’re truly happy to hear that Lucy made your experience easy and stress-free while helping you with your auto insurance. Her kindness, professionalism, and knowledge are qualities we greatly value, and it means a lot to know she played such an important role in your decision to return to our agency. We sincerely appreciate your recommendation and your trust in our State Farm office. We’re always here whenever you need us! Frank Armetta, State Farm Agent | Pennsylvania Auto • Home • Life • Business Insurance "
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Lehigh Valley Breaking News

January 15, 2026

5  out of  5
rating by Lehigh Valley Breaking News
"Maria is the best"
We responded:
"Thank you so much for the kind comment! We’re glad to hear that Maria made such a great impression. She truly cares about helping our customers and providing excellent service. We appreciate you taking the time to share your feedback and for choosing our State Farm office. Frank Armetta, State Farm Agent | Pennsylvania Auto • Home • Life • Business Insurance "
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EJC

January 14, 2026

5  out of  5
rating by EJC
"Frank is extremely knowledgeable, helpful and takes the time to listen to your needs. I wholeheartedly trust Frank and his team for all of my insurance needs."
We responded:
"Thank you so much for your kind words and trust. I truly appreciate you recognizing the time and care our team takes to understand each customer’s needs. It means a great deal to know you feel confident relying on us for all of your insurance needs. My team and I are always here to help and support you whenever you need us. Frank Armetta, State Farm Agent | Pennsylvania Auto • Home • Life • Business Insurance "
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michael santana

January 9, 2026

5  out of  5
rating by michael santana
"Quiero destacar el excelente servicio que brinda Lucy en la oficina de seguros. Es una persona sumamente amable, profesional y con una atención al cliente excepcional. Desde el primer contacto hace que uno se sienta cómodo y bien atendido. Su compromiso es tan notable que incluso pensé que formaba parte del equipo administrativo por la manera tan eficiente y segura con la que maneja cada situación. Colaboradores como Lucy son los que realmente marcan la diferencia en una empresa. Ojalá su trabajo sea reconocido como se merece, porque su dedicación y profesionalismo elevan la calidad del servicio de toda la organización."
We responded:
"Michael, muchísimas gracias por tomarse el tiempo de compartir un comentario tan detallado y valioso. Agradecemos profundamente sus palabras hacia Lucy. Su amabilidad, profesionalismo y compromiso con el servicio al cliente son cualidades que apreciamos enormemente, y nos alegra saber que desde el primer contacto logró que se sintiera cómodo y bien atendido. Colaboradoras como Lucy realmente marcan la diferencia y ayudan a elevar el nivel de servicio que buscamos ofrecer cada día. Gracias por reconocer su labor y por confiar en nuestra oficina de State Farm. — Frank Armetta, State Farm Agent | Pennsylvania Auto • Home • Life • Business Insurance "
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Samy Sierra

January 5, 2026

5  out of  5
rating by Samy Sierra
"Claudia Morales, she's an amazing person, Very professional so respectful and Responsible, She's Always there for the customers, Very Friendly, she gets 5stars..extremely recommended.."
We responded:
"Thank you for the 5-star review and the strong recommendation! We appreciate you highlighting Claudia’s professionalism, respect, and dedication to being consistently available for our customers. Providing friendly, responsible service is a cornerstone of how we do business, and your feedback reinforces that commitment. We truly value your trust and support! Frank"
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Randi McNeely

December 31, 2025

5  out of  5
rating by Randi McNeely
"Jennifer was truly amazing, she took time to get all our policy’s correct and answered all my questions, she even followed up to make sure I received all the documents we needed."
We responded:
"Thank you for taking the time to share this feedback! We truly appreciate you recognizing Jennifer’s attention to detail and commitment to follow-through. Taking the time to ensure policies are set up correctly, questions are fully addressed, and documentation is received is the standard we strive to uphold every day. We value your trust and look forward to continuing to support you! Frank"
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Jose ramón Guerrero mercedes

December 15, 2025

5  out of  5
rating by Jose ramón Guerrero mercedes
"Mi experiencia fue muy positiva y satisfactoria, gracias a Lucy por la atención brindada muy amable, competitiva, agradable, una excelente servicio al cliente todos los detalles bien explicados.. gracias por la experiencia brindada Lucy"
We responded:
"¡Gracias por tomarse el tiempo de compartir su experiencia! Nos complace saber que Lucy brindó un servicio amable, eficiente y detallado, y que todo fue explicado con claridad. Agradecemos su confianza y esperamos seguir atendiéndole con el mismo alto nivel de atención. Frank"
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Kayla Lewis

December 12, 2025

5  out of  5
rating by Kayla Lewis
"I had the pleasure of working with Claudia at this office! She was very helpful and helped me understand what would work for me at this time and how things would work! She was amazing! Glad I got her to help me with my insurance!"
We responded:
"Kayla, thank you so much for sharing your experience! We’re thrilled to hear that Claudia was able to guide you through your insurance options with clarity and care. She takes great pride in helping customers understand what coverage best fits their needs, and we’re so glad she made the process easy and comfortable for you. We truly appreciate you choosing our State Farm office and we’re here for you anytime! Frank Armetta, State Farm Agent | Pennsylvania Auto • Home • Life • Business Insurance "
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robert velaquez

December 9, 2025

5  out of  5
rating by robert velaquez
"Thank you Lucy for help me, she is very kind and patient. She explained everything about my insurance policy. I recommend this place especially Lucy."
We responded:
"Robert, thank you so much for your thoughtful review! We’re very happy to hear that Lucy was able to help you with kindness, patience, and clear explanations of your insurance policy. She always strives to make sure our customers feel confident and well-informed. We truly appreciate your recommendation and your trust in our State Farm office. We’re here whenever you need us! Frank Armetta, State Farm Agent | Pennsylvania Auto • Home • Life • Business Insurance "
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Beato Almonte

December 8, 2025

5  out of  5
rating by Beato Almonte
"Thank you very much Ramia for giving me a great service, I appreciate your help!"
We responded:
"Beato, thank you so much for your kind words! We’re glad to hear that Ramia provided you with great service. She takes pride in helping our customers feel supported and well-informed. We truly appreciate you taking the time to share your experience, and we’re always here to help with your auto, home, life, or business insurance needs. Frank"
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Diego Jimenez

December 6, 2025

5  out of  5
rating by Diego Jimenez
"⭐️⭐️⭐️⭐️⭐️ Excellent service! Claudia Morales was extremely professional, friendly, and very efficient. She explained everything clearly, answered all my questions, and made sure I was completely satisfied. Her attention to detail and great customer service truly make a difference. I highly recommend her. Five stars!"
We responded:
"Thank you for the outstanding five-star review and for recognizing Claudia for her professionalism, efficiency, and dedication to clear communication. We are grateful for your kind words regarding her attention to detail and commitment to delivering a high level of service. Your recommendation is sincerely appreciated, and we value the opportunity to continue serving you with the same standard of excellence! Frank"
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luisandra diaz

December 3, 2025

5  out of  5
rating by luisandra diaz
"Claudia me ah brindado un excelente servicio, honesta y siempre busca la forma de cómo ayudarte."
We responded:
"Luisandra, ¡muchísimas gracias por su lindo comentario! Nos alegra saber que Claudia le ha brindado un servicio excepcional. Su honestidad, entrega y disposición para buscar siempre la mejor solución para nuestros clientes son valores que apreciamos enormemente. Gracias por confiar en nuestra oficina de State Farm; estamos aquí para ayudarle siempre que lo necesite. Frank"
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Servio Perez

November 17, 2025

5  out of  5
rating by Servio Perez
"The service from Mrs Lucy has been superb Excellent. Keep up the good work. Thanks"
We responded:
"Servio, thank you so much for your wonderful review! We’re thrilled to hear that Lucy provided you with excellent service. She is dedicated to making sure every customer feels supported and well taken care of, and your feedback means a lot to our entire State Farm team. Thank you for trusting us with your insurance needs - we appreciate you! Frank"
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Dalton Goodwin

November 17, 2025

5  out of  5
rating by Dalton Goodwin
"After paying $500 monthly too USAA, finding State Farm was a godsend. They cut our bill in half and even included options not previously held from USAA. I was lucky to get the office that I did, Sharlene at the Allentown office is off the charts amazing. She is very professional and doesn't hesitate to make her customers feel welcome. She has made our experience one to remember and even one to recommend to others. Thank you Sharlene!!"
We responded:
"Dalton, thank you so much for sharing your experience! We’re thrilled to hear that switching to State Farm made such a big difference for you — saving money while gaining better coverage is exactly the kind of value we strive to provide. Sharlene at our Allentown office will be incredibly happy to hear your kind words. She truly cares about helping customers feel welcomed, supported, and well-protected, and we’re grateful that she made your transition from USAA such a positive one. Thank you for trusting our office with your auto and home insurance needs, and for recommending us to others. We appreciate you! Frank"
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Frankie Mendez

November 13, 2025

5  out of  5
rating by Frankie Mendez
"Love the staff and how professional they handled my phone call, especially my Agent Maria at the Sumner Ave. Location....every phone is like talking to family. Had an accident recently, and she helped every step of the way including having me add rentals which I never knew I would ever need! She is amazing! She treats my family and I like her own...every phone call and every walk-in, thank you Maria for all that you do and sticking by our side and the insurances rates are great! From my family to yours Frank, God bless and many blessings to you always! Same to you Maria!"
We responded:
"Frankie, thank you so much for this wonderful review! We’re truly grateful for your kind words about our team. Maria at our Sumner Ave location will be thrilled to hear how much her support meant to you during your recent accident. She always goes above and beyond to make sure our customers feel like family, and we’re glad she was able to guide you through every step, including helping you add rental coverage when you needed it most. We’re honored to serve you and your family, and we’re grateful for your trust in our State Farm office for your auto, home, and life insurance needs. Thank you again for taking the time to share your experience and for the blessings you sent our way! Frank"
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Nelson Edgardo lambert

November 10, 2025

5  out of  5
rating by Nelson Edgardo lambert
"High-quality, professional, and courteous service with detailed explanations for the customer."
We responded:
"Thank you for your thoughtful feedback! We’re pleased to hear you experienced professional and courteous service from our team. Providing clear and detailed explanations to help our customers make confident decisions is always our goal. We appreciate you choosing our office! Frank"
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Roberto Javier Vásquez

November 8, 2025

5  out of  5
rating by Roberto Javier Vásquez
"Estoy muy contento me ayudaron mucho y muy buen servicio, y estoy pagando menos con ellos, gracias antemano"
We responded:
"¡Muchas gracias, Roberto! Nos alegra saber que está satisfecho con nuestro servicio y que pudimos ayudarle a obtener una excelente cobertura a un mejor precio. En nuestra agencia de State Farm, trabajamos para ofrecerle las mejores opciones en seguros de auto, vida y hogar, siempre con un servicio personalizado y de calidad. ¡Gracias por su confianza! Frank"
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Ola Elias

October 24, 2025

5  out of  5
rating by Ola Elias
"Thank you Ramia for your help and detailed explanation about insurance. You are very kind. Thank you very much."
We responded:
"Thank you, Ola! We’re happy to hear that Ramia provided you with kind and detailed assistance. Our State Farm agency is dedicated to helping customers understand their insurance options and feel confident in their coverage. We truly appreciate your thoughtful feedback. Frank"
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Kendry francisco Estevez Pinales

October 24, 2025

5  out of  5
rating by Kendry francisco Estevez Pinales
"Se lo recomiendo a confianza , el servicio y la atención es super increíble , gracias por los que hacen por los clientes 🙏🙏"
We responded:
"¡Muchas gracias, Kendry! Agradecemos su confianza y sus amables palabras. Nos alegra saber que nuestro equipo le brindó un excelente servicio y atención. En nuestra agencia de State Farm, siempre trabajamos para ofrecer la mejor experiencia a nuestros clientes. Frank"
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eli rivera

September 20, 2025

5  out of  5
rating by eli rivera
"Ramia is very nice and help me with all the questions I had"
We responded:
"Thank you so much, Eli! We’re glad to hear Ramia provided excellent customer service and was able to answer all your insurance questions. Our State Farm team is always here to help with your coverage needs, and we truly appreciate you taking the time to share your feedback. Frank"
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Luciano Dejesus

August 29, 2025

5  out of  5
rating by Luciano Dejesus
"Lucy tiene un excelente servicio al cliente, actitud positiva y siempre dispuesta ayudar."
We responded:
"¡Muchas gracias, Luciano, por sus amables palabras! Nos alegra saber que la actitud positiva y el excelente servicio al cliente de Lucy hicieron que su experiencia fuera tan buena. Nuestro objetivo siempre es brindar un servicio de seguros sencillo y útil — ya sea de auto, hogar o vida, y Lucy está comprometida a asegurarse de que cada cliente se sienta apoyado y bien atendido. Agradecemos mucho su recomendación y esperamos seguir protegiendo lo que más le importa. Frank"
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Bassel Haddad

August 28, 2025

5  out of  5
rating by Bassel Haddad
"Sharlene has been great, she explained everything to me in detail and she was very patient with me and responded to all my emails quickly, I highly recommend this insurance agency"
We responded:
"Thank you so much, Bassel, for sharing your experience! We’re thrilled to hear that Sharlene provided you with clear explanations and prompt support throughout the process. Our team takes pride in helping customers understand their options and find the right coverage, whether it’s auto, home, or life insurance, at a price that fits their needs. We truly appreciate your recommendation and look forward to continuing to protect what matters most to you. Frank"
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Alexandra Ramos

August 27, 2025

5  out of  5
rating by Alexandra Ramos
"Excellent customer service!!. I recommend to everyone . Lucy is great l."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office, especially Lucy. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Frank"